Refund policy

The free trial exists so you never have to pay to find out whether EaseMyPease suits you. The free trial is 3 days and needs no card. After you subscribe, you have 14 days to ask for a full refund — two separate promises, and the refund window below is the one that applies once you have paid.

14-day money-back guarantee

Email us within 14 days of any charge — first payment or a renewal — and we will refund it in full. No questions, no forms, no “retention offer”. Refunds are issued by Paddle.com, our merchant of record, back to your original payment method, and typically arrive within 5–10 business days depending on your bank.

After 14 days

Charges older than 14 days aren’t automatically refundable, but write to us anyway — if something went wrong on our side (extended outage, billing error, double charge), we will make it right regardless of the date.

How to ask

Email [email protected] from the address on your account, with the word “refund” anywhere in the message. That’s the whole process. More ways to reach us on the support page.